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Agency Policy

Gallatin Housing Authority is taking all necessary procedures and protocols to stop the spread of COVID-19 and prevent workplace exposure. The safety and well-being of our residents, staff, and community are among our highest priorities.

Appointments and Inspections:

All in-person appointments and/or inspections are functioning normally. When entering a Gallatin Housing Authority building, you are encouraged to wear a mask. Please contact us if you have questions.

Rental Payments and Agreements:

Payment of rent is due on the 1st of each month. The Center for Disease Control (CDC) ended the Eviction Moratorium on August 26, 2021. Residents and tenants are encouraged to continue paying on their repayment agreements.

Changes in Income:

If you have a change in your employment income or expenses, it is important that you inform your manager by telephone at 615.452.1661 or by electronic mail (email) message or at the office. Staff will assist you with how to provide the necessary paperwork to determine any changes that may occur.


Gallatin Housing Authority is responding to work order requests normally. If you or anyone in your unit is affected by COVID-19, please notify your manager so that maintenance may be notified. The maintenance staff has the ability to decline to enter a unit if they believe it is unsafe.

Pest Management:

Pest control operations, including treatments for bedbugs and special treatments, in Gallatin Housing Authority or managed properties will continue as scheduled; however, they may be modified by the contractor.